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Tel.: +52 (55) 55 33 10 32
Mexico toll free: 01 800 010 2300
  • Avenida-reforma-angel
  • av-paseo-de-la-reforma

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Del Angel Hotel Policies

Privacy Policies

Security is our highest priority to ensure the confidentiality of the personal information
you provide to us.

We store any information you enter on our website. This includes personal information
such as your first and last name, home or business address, telephone number, postal
and e-mail addresses. The information you provide is not shared with non-authorized
third parties.

We may share your information, as only necessary as possible, with companies related
to your travel itinerary such as airlines, hotels, ground handling companies, local
tour companies, sponsors and other suppliers.

When it comes to payment sections, please make sure to see the security lock on
your browser to confirm the identity of the site before providing your credit card
information.

Hotel Policies

Check In: 15:00 hrs.

Check Out: 12:00 hrs.

Guarantee Policy:

A credit card is required in order to guarantee reservation.

Cancellation Policy:

Must cancel within 24 hours prior to arrival date, in order to avoid 1 night charge
plus taxes.

No-Show Policy:

If No Show occurs, a one night stay fee will be charged.

Extra person Policy:

Extra person charge applies. See rate at the moment of checking availability.

Minors Policy:

12 year old children are considered minors. 13-year old children are considered
adults.

Pet Policy:

No pets are allowed, sorry.

Oversale Policy:

In case the Hotel is oversold and cannot offer you the contracted service, to the
client with a reservation from UNIVISIT, the Hotel by its own count will find adequate
alternatives to supply the service contracted, that will meet or give better service
than the original benefits contracted.

The guest will be transported by the hotel to the new hotel.

The guest will be permitted at least one phone call to his house or office.